Frequently asked questions

Aviva Smart Health is provided to select Aviva Life & Pensions UK Limited customers by Teladoc Health - your policy pack will tell you if you have Aviva Smart Health. This is not part of your insurance contract and can be changed or withdrawn at any time. Aviva Life & Pensions UK Limited. Registered in England and Wales, No. 3253947. Aviva, Wellington Row, York, YO90 1WR. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm reference number 185896. These services are intended to provide general health information. Under no circumstances should these recommendations be considered to be a diagnosis or treatment. The recommendations derived from these services are based on medical information provided by the customer and should in no way replace or substitute medical information provided by medical professionals. *Aviva Smart Health is available to you, your partner and any children up to age 21. **Teladoc data, September 2024. ^^Mind, last accessed May 2024. ^NHS, last accessed April 2022.^^^British Journal of General Practice, January 2018

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